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Terms & Conditions

TERMS AND CONDITIONS

Please note that Pre-bookings are essential and subject to availability

TARIFFS: Tariffs quoted subject to change. Prior notification of such price changes will be communicated in advance where possible.  Fixed quotations confirmed in writing will be honoured in the event of price changes.  Blackwater Tubing is a registered VAT vender and VAT is therefore  applicable to all prices. 

CONDITION OF PAYMENT: A 100% deposit or upfront credit card payment will confirm all bookings. No booking can be confirmed without the required proof of payment, credit card payment or bank cheque clearances, received.    Tour Operators only: Vouchers acceptable. Payment terms strictly 30 days from invoice.

CANCELLATION POLICY: Blackwater Tubing reserves the right to claim the full fee should the Client/Operator fail to cancel the booking 24 hours prior to arrival date or fail to arrive.   

Refund policy
Blackwater Tubing reserves the right to cancel any activity in the interest of safety. Clients/Operators will be refunded in full under such circumstances. No payment will be refunded should the client not complete the tour. Refunds shall not be granted for water level complaints.

A R50 per person administration fee shall apply should any refund be granted for any other reason than safety as mentioned above.

ADDITIONAL EXTRAS: All extras not mentioned, for own account and should be settled before departure

CONFIRMATION OF BOOKINGS AND FINAL NUMBERS: Confirmation of bookings, final numbers and dietary requirements must be confirmed at least 24hrs in advance.

Our Banking details:     Adventure Out There Tsitsikamma cc T/A Blackwater Tubing  Standard Bank Cheque Account: Humansdorp Branch code: 050015   Account number: 281402582    Bookings Essential P.O Box 19, cnr. Saffron & Darnell Streets, Stormsriver Village, 6308 Web: www.tubenaxe.co.za Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Tel: +27 (0)42 2811757 Fax: +27(0)42 2811214

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